If you have an external CRM solution you can now bring it into Freshdesk easily with iFrame It. Once you install iFrame It you'll set the external url and the email address of the ticket requester will be populated into the query string. The iFrame will load in the sidebar. You can also click the "Enlarge" link to bring up a larger modal.
How is iFrame It used? Print
Created by: Dan Hixon
Modified on: Mon, 4 Feb, 2019 at 8:05 AM
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